Privacy Policy
BD Walkie Talkie (“we”, “our”, “us”) operates www.bdwalkietalkie.com in compliance with applicable laws and regulatory requirements of Bangladesh, including directives issued by the Bangladesh Telecommunication Regulatory Commission (BTRC).
We are committed to protecting your personal information and ensuring lawful handling of customer data, particularly in relation to licensed wireless communication devices.
1. Regulatory Compliance
As a supplier of walkie talkies and wireless communication equipment, we comply with:
- Regulations and directives issued by Bangladesh Telecommunication Regulatory Commission (BTRC)
- The Bangladesh Telecommunication Act
- Applicable digital and cyber security laws of Bangladesh
Where required by law, customer information may be collected and retained for regulatory and licensing purposes.
2. Information We Collect
A. Personal Information
- Full Name
- National ID (NID) / Trade License (if required)
- Phone Number
- Email Address
- Business/Company Name
- Billing & Shipping Address
B. Regulatory Information (If Required)
- Organization details
- Usage purpose
- Frequency/license documentation
- Documents required by BTRC
C. Technical & Website Data
- IP Address
- Browser type
- Device information
- Cookies and analytics data
3. Purpose of Data Collection
- Processing product orders
- Assisting with BTRC licensing procedures
- Regulatory compliance and documentation
- Customer verification for controlled communication devices
- After-sales service and warranty
- Improving website functionality
4. Data Sharing & Disclosure
We do not sell or rent personal information.
Information may be shared only with:
- BTRC or other government authorities when legally required
- Courier and logistics partners for delivery
- Payment gateways for transaction processing
- Law enforcement agencies under lawful request
All disclosures are made strictly under legal obligations.
5. Data Retention Policy
- Licensing-related documents may be retained as required by BTRC regulations.
- Transaction records are retained for taxation and audit purposes under Bangladesh law.
- Non-essential data is deleted when no longer required.
6. Data Security
We implement appropriate technical and administrative safeguards including:
- Secure hosting environment
- Restricted access to sensitive documents
- Secure communication channels
- Internal confidentiality controls
However, no digital transmission or storage system can guarantee absolute security.
7. Customer Rights
- Request access to your personal data
- Request correction of incorrect data
- Request deletion of non-mandatory data
- Withdraw marketing consent
Requests may be denied where retention is required by law or BTRC directives.
8. Cookies & Website Tracking
We use cookies to improve user experience, analyze website traffic, and enhance functionality. You may disable cookies via your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Policy Updates
We reserve the right to update this Privacy Policy to reflect regulatory changes, updated BTRC directives, or legal compliance requirements. Changes will be published on this page with a revised effective date.
11. Contact Information
For privacy-related inquiries:
BD Walkie Talkie
Phone: +01844223078
For regulatory or licensing matters, you may contact:
Bangladesh Telecommunication Regulatory Commission (BTRC)
Website: www.btrc.gov.bd
